FAQ

- What are the steps to be taken once I have decided to have a well dug?

One phone call to our office and a representative will make an appointment with you at your convenience to give you a free, personalized estimate according to the experiences we have had in your particular region. You will then need to obtain a permit from your municipality once you have a location plan. By signing over a power of attorney to us, we can handle these details for you. Once the permit has been granted and the location for the well has been determined, we can begin the work. Our equipment will then be brought to the premises to begin drilling the artesian well. The procedure takes approximately one day depending on the type of ground encountered during the drilling process. Once the groundwater discharge has been located, we will schedule an appointment so our team of qualified technicians can install your pumping system. We will explain each and every step along the way to you so that can fully enjoy the benefits of your new well from the very start.

- What should I look for when choosing a company to drill a well?

It is very important to choose a company that has many years of experience and that will be able to handle any unforeseen problem that may arise regardless of the type of soil. In the end, the equipment and experience of the company you choose will be able to determine the quality of the work on a long-term basis. Are they able to answer all your questions or do they try to avoid them? What type of guarantees do they offer? Do they honor their guarantees? After-sale service is of the utmost importance: it is what makes all the difference and is proof of the company's credibility.

- Prices vary from one company to another. Does the lowest cost mean it is the best value?

The decision to drill a well is often seen as a very uninteresting investment, but it is one of the most important steps when constructing a house. What value does your property have if there is no running water?

The well digger you choose can make all the difference and his price is usually a reflection of the quality of work offered. Your drinking water system is a long-term investment that can either bring you years of satisfaction or can be a source of frustration if the work executed and the quality of the equipment used are substandard in order to reduce the price.

- Is the quantity of water guaranteed?

We can guarantee the water flow rate for a period of one year or longer depending on the option chosen. If a water shortage persists during your guarantee, we will return to your premises with our equipment to restore a sufficient water flow at no extra cost.

- Is the quality of the water guaranteed?

Unfortunately, it is impossible to predict what type of water your well will supply. However, by executing the work in a careful, thoughtful manner, we can maximize the chances of getting a good quality water supply.

- If we sell our property, is the guarantee transferable to the new owner?

All Les Puits artésien Fréchette clients receive a certificate of guarantee which is transferable regardless of the number of changes that occur in the ownership of the property. It is the address where the work was executed that counts.

- What distinguishes Les Puits artésien Fréchette from other well drilling companies?



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